30 Day Satisfaction Guarantee:
If you purchase any our products and did not like it, you may return it to us for an exchange or a full refund up to 30 days from the date of purchase, all packaging materials must be present and in "good condition" a 15% restocking fee may apply, a receipt must be provided with the return.
If you purchase any our products and did not like it, you may return it to us for an exchange or a full refund up to 30 days from the date of purchase, all packaging materials must be present and in "good condition" a 15% restocking fee may apply, a receipt must be provided with the return.
Lifetime Warranty
We cover any manufacturing error for the lifetime of the machine from the date of purchase, you must have all original packaging and receipt to make it valid. After 90 days no refunds will be given only exchange for a new or re-manufactured product of the same model or newer if unavailable.
The product must be mailed to us at customers expense to the address below, we will mail it back free after the product is repaired.
Filters must be replaced or the machine could be damaged.
The warranty will be voided if the damage was caused by abuse, failure to replace filters when indicated by the machine and any other damage caused by the customer's improper use, however we will repair at customer's expense.
Institutional use is limited to a 3 year limited warranty, contact us for more information.
Your product must be mailed prior for approval, contact us to verify that it qualifies:
info@alkalinea.com
PO Box 273
Kings Beach, CA
96143
We cover any manufacturing error for the lifetime of the machine from the date of purchase, you must have all original packaging and receipt to make it valid. After 90 days no refunds will be given only exchange for a new or re-manufactured product of the same model or newer if unavailable.
The product must be mailed to us at customers expense to the address below, we will mail it back free after the product is repaired.
Filters must be replaced or the machine could be damaged.
The warranty will be voided if the damage was caused by abuse, failure to replace filters when indicated by the machine and any other damage caused by the customer's improper use, however we will repair at customer's expense.
Institutional use is limited to a 3 year limited warranty, contact us for more information.
Your product must be mailed prior for approval, contact us to verify that it qualifies:
info@alkalinea.com
PO Box 273
Kings Beach, CA
96143
